Tennessee · Resource details
About this resource
State requirements vary. Use the details below as a guide and consult the linked official sources for your situation.
Tennessee warranty reimbursement requirements
Scope: These details describe the legislature’s 2022 code publication. Current codification and later amendments remain unconfirmed.
Parts and labor eligibility
- Labor reimbursement: Retail rate for similar repairs unless the Commission finds it improper; posted retail rate is the ceiling.
- Parts reimbursement: Reasonable compensation schedule with a statutory retail-markup procedure.
State requirements
- Maximum RO age: Parts: 180 days before submission.
- Qualifying RO sample: Parts: 100 sequential qualifying customer-paid ROs.
- Alternative sample period: Parts: 90 consecutive days of qualifying ROs.
- Sample selection rule: Parts: Whichever produces fewer ROs.
- Manufacturer response: Parts: within 30 days after receipt of the request and permitted additional documentation.
- Rate effective date: Parts: 45 days after approval.
- Request frequency: Parts: once per year.
The parts sample and timing do not establish a labor procedure.
Statutory exclusions
- Routine maintenance, such as tire or oil service.
Official sources
For informational purposes only; not legal advice. Requirements and manufacturer procedures may change.