Oregon · Resource details
About this resource
State requirements vary. Use the details below as a guide and consult the linked official sources for your situation.
Oregon warranty reimbursement requirements
Scope: The amendments effective January 1, 2026, apply to franchises entered into or renewed on or after that date.
Parts and labor eligibility
- Labor reimbursement: Retail compensation; adequate diagnostic/repair time and reasonable extra-time protections.
- Parts reimbursement: Reasonable retail compensation; motor-home living-facility parts are excepted.
- Special parts: Specified supplied engine/transmission assemblies and electric batteries receive separate 30% catalog-price compensation under (7)(b).
State requirements
- Maximum RO age: 180 days before submission.
- Qualifying RO sample: 100 sequential qualifying customer-paid ROs.
- Alternative sample period: 90 consecutive days of qualifying ROs.
- Sample selection rule: Whichever produces fewer ROs.
- Manufacturer response: Contest within 30 days of submission; otherwise automatically approved. Proposed adjustment also due within 30 days.
- Rate effective date: 30 days after approval.
- Request frequency: Once per year.
Statutory exclusions
- Manufacturer/distributor promotions and discounted campaigns.
- Wholesale parts.
- Routine maintenance not covered by a retail warranty, unless provided during repairs.
- Items without individual part numbers.
- Vehicle reconditioning.
Official sources
For informational purposes only; not legal advice. Requirements and manufacturer procedures may change.