OhioWarranty Reimbursement.

Ohio warranty reimbursement requirements

Parts and labor eligibility

• Labor reimbursement: Retail compensation with reasonable diagnostic/repair time.
• Parts reimbursement: Retail compensation.
• Coverage: Recreational vehicles are subject to separate statutory exceptions.

State requirements

• Maximum RO age: Repairs within 180 days before submission.
• Qualifying RO sample: 100 sequential, customer-paid nonwarranty ROs for warranty-like repairs, closed by submission.
• Alternative sample period: All customer-paid ROs for warranty-like repairs, closed by submission, over 90 consecutive days.
• Sample selection rule: Dealer’s choice of either sample; no lesser-of rule.
• Manufacturer response: 30 days for an evidence-backed objection to material errors.
• Rate effective date: 30 days after receipt unless timely evidence-backed objection applies.
• Request frequency: Parts or labor rates: once per calendar year.

Statutory exclusions

• Manufacturer/distributor promotions and discounted campaigns.
• Wholesale work.
• Tires and related elements.
• Routine maintenance not covered by a retail warranty, unless provided during repairs.
• Items without individual part numbers.
• Vehicle reconditioning.
• Accessories.
• Damage caused by collision, road hazard, the elements, vandalism, theft or operator negligence.
• Insurance-carrier work.
• Legally required safety or emissions inspections.
• Goodwill or policy repairs/replacements.
• Negotiated government/insurer volume discounts.
• Other-line-make repairs.

Official sources

• Ohio Revised Code — § 4517.52
• Ohio Revised Code — § 4517.59