Maryland · Resource details
About this resource
State requirements vary. Use the details below as a guide and consult the linked official sources for your situation.
Maryland warranty reimbursement requirements
Parts and labor eligibility
- Labor reimbursement: Retail-rate protections.
- Parts reimbursement: Retail-markup protections.
- Coverage: Travel trailers and specified motor-home components are excepted under (c)(8).
State requirements
- Maximum RO age: ROs closed within 180 days before submission.
- Qualifying RO sample: 100 sequential qualifying customer-paid ROs.
- Alternative sample period: 90 consecutive days of qualifying ROs.
- Sample selection rule: Whichever produces fewer ROs.
- Manufacturer response: Approval or rebuttal within 30 days.
- Rate effective date: Within 30 days after approval; without timely rebuttal, day 31 after receipt.
- Request frequency: Once annually; correction of a submission does not count as a new submission.
- Disputed rate effective date: Generally day 31 after the final order, unless the fact finder provides otherwise.
Statutory exclusions
- Accessory installations.
- Manufacturer/distributor promotions and discounted campaigns.
- Collision repairs.
- Legally required safety or emissions inspections.
- Wholesale, insurance and third-party work.
- Routine maintenance not covered by any warranty and not provided during repairs.
- Items without individual part numbers.
- Tires.
- Vehicle reconditioning.
- Goodwill or policy repairs/replacements.
- Different-line-make repairs.
Official sources
For informational purposes only; not legal advice. Requirements and manufacturer procedures may change.