Delaware · Resource details
About this resource
State requirements vary. Use the details below as a guide and consult the linked official sources for your situation.
Delaware warranty reimbursement requirements
Parts and labor eligibility
- Labor reimbursement: Retail compensation for covered work.
- Parts reimbursement: Retail compensation for covered work.
State requirements
- Maximum RO age: 180 days before submission.
- Qualifying RO sample: 100 sequential qualifying customer-paid ROs.
- Alternative sample period: 90 consecutive days of qualifying ROs.
- Sample selection rule: Whichever produces fewer ROs.
- Manufacturer response: Supporting information may be reasonably requested within 30 days.
- Rate effective date: Within 30 days after submission; a timely reasonable information request restarts the period upon receipt.
- Request frequency: Once every nine months.
Statutory exclusions
- Manufacturer/distributor promotions and discounted campaigns.
- Wholesale parts; discounted parts for fleet, insurance or other third-party work; and parts for government repairs with negotiated volume discounts.
- Tires replaced for normal wear.
- Routine maintenance not covered by a retail warranty, unless provided during repairs.
- Engine and transmission assemblies.
- Vehicle reconditioning.
- Items without individual part numbers.
- Batteries, except EV/hybrid propulsion batteries.
- Bulbs, except LED bulbs.
Official sources
For informational purposes only; not legal advice. Requirements and manufacturer procedures may change.