Posts tagged

Warranty receivables

Articles from the Fixed Performance archive, preserved in their original publication context.

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  1. Know Your Numbers

    Whenever I’m looking at opportunities for improvement with dealership clients, our discussion involves a lot of numbers. Some common threads in fixed operations should be looked at together. The largest issue starts with a lack of communication. If you don’t inform and train your advisor, parts, and technician staff on correct policy and procedure practices…