Mini-Warranty Audit Review

1. Identify Current Status
   1. Secure Username/Password to OEM site.
   2. Retrieve OEM Status Report or Equivalent.
2. Connect AMP
   1. Secure Margin Plus Data Sheet & Integration Documents
   2. Connect AMP.
   3. Resolve RO’s.
3. Review Warranty Expense Report
   1. Identify Categories in Danger.
   2. Document Categories in Danger on Spreadsheet.
4. Review AMP Data for Recommendations
   1. Review CP Repairs looking for Areas of Opportunity for Improvement.
   2. Perform an Op-Code Review of CP Op-Codes.
   3. Document These Findings and Opportunities.
5. Create Work Product – Document
   1. Document Findings as Separate Lists, Warranty & CP
   2. Document Recommendation if Full Audit is Indicated or not.
   3. Document Recommendation in Process Change for CP Work.
   4. Prepare Estimate of Investment in Consulting to ensure Changes Occur & Endure.
   5. Establish Date for 2^nd Audit Review to Establish Stickiness’ of New Processes.

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