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Congratulations! Kansas Senate Bill No.39 takes effect July 1, 2019, this legislation requires manufacturers to reimburse Retail on Warranty Parts and Labor.  We assist dealerships across the country to receive retail on warranty. Margin Plus client’s average $200K in increased profit the first year!  Click the link to find out more about our margin plus program.  […]

I have written and spoken extensively on the need for qualified technicians. This morning’s news says there are now more job openings than unemployed people nationwide. This means if every job opening was filled there wouldn’t be enough unemployed individuals to fill those positions. Many dealerships haven’t placed importance on compensating their teams well. As […]

Growing up as a Cleveland sports fan has many challenges however, it also includes a valuable lesson for us all. Most of the time talented free agents want to end up on a competitive team with other talented players. This makes a poor team dependent on having excellent draft picks to bring talent to them. […]

There’s a lot of discussion lately about who is the greatest of all time in basketball. The great players in any sport work diligently to perform to the best of their ability. In our automotive field, I’m sure we could discuss at great length who the greatest of all time would be as well. Most […]

Over the years I’ve had the privilege to meet some amazing individuals. Some that were worth hundreds of millions of dollars and others that financially was challenged. I find it interesting that individuals I find impressive have common characteristics and have nothing to do with money. ​I remember the day I met John Bowling who […]

​One of the most valuable lessons I’ve learned about life is that it isn’t easy. It seems after hearing thousands of sales pitches over the years someone always presents a new fantastic way to make something quick and easy. I’ve always been open to new ideas and products that improve quality of life. Computers and […]

In my advisor training, I talk about feature benefit presentations and review labor operation frequencies. The reaction of advisors is similar as I use their numbers individually to estimate potential sales by labor operations. They are amazed when we review just three labor operations that show their potential in excess of a quarter million dollars […]

​In dealerships throughout the United States there is a dramatic shortage of technicians. Technicians are leaving the industry or not entering into it because of the many challenges in today’s dealership environment. Technicians face the challenge of poor equipment, warranty times, and other obstacles that reduce their ability to make a reasonable income for their […]

Typically, a dealership will invest over $40,000 to get a technician certified to master status. To keep this technician current will require investing additional thousands in training every year. Historically dealerships haven’t attempted to maximize this investment by sharing with less trained newer talent. With the shortage of new technicians entering into the automotive industry, […]